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Om Sai Group Consultancy

Hiring Technical Support Engineer At Jungpura Extension

Posted by Recruitment Services on July, 23, 2019

January 18, 2018
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Tech support engineer


Hiring of Technical support engineer with 2-3 years experience at Jungpura Extension, New Delhi 110014




2 – 7 yr(s).


1 – 3 Lac(s)


Not Mentioned


Hiring of Technical support engineer with 2-3 years experience at Jungpura Extension, New Delhi 110014

About Company:-Its a well reputed 11 years old privet limited and iso certified company

Founded in 2006, is one of the worlds leading solutions providers for the Pay-Tv industry. With offices in over 14 locations worldwide and headquartered in Singapore, its specializes in creating flexible and powerful solutions to secure content.

Position:- Technical Support Engineer

Qualification:-BE/B.Tech in Electronics & Communication/Information Technology/Computer Engineering/Computer Science

Experience:-v2-3 YEARS

Location:- Jungpura Extension, New Delhi 110014

Salary Package:- 25k to 35k

Job Description:

  • CAS, STB, DRM & middleware.
  • Preferred only MALE Candidate**
  • Must Have Very Good English communication skill**
  • Must be leave in Delhi/NCR**
  • Role:- Technical Support Engineer
  • Experience: 2-3 years

Job Skill : Technical Support & Testing Digital head-end, STB, CAS & SMS.

Roles and Responsibilities:

  • TSE will be responsible to provide remote and onsite support to clients
  • TSEs should have the ability to handle multiple tasks simultaneously.
  • Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls
  • Responsible for responding to customers in an efficient and professional manner.
  • Handles and resolves technical queries; identifies and escalates accordingly.
  • Meets expectations regarding productivity as defined by the process or manager.
  • Escalates necessary cases to the right level within the defined LOB (Line Of Business)
  • Ensures compliance with all company and departmental policies, procedures, and Guidelines.
  • May be required to perform other tasks as requested, assigned, or directed
  • Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels
  • Flexibility to work extended hours

Interview Date: – After resume shortlisted

Interested candidates send their updated resume at varun.osg777@gmail.com then call me fast on 9266662009


Varun Mittal [Hr. Dept.]

Email Id: – Varun.osg777@gmail.com

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| Tags: Hiring of Technical support engineer, Technical support engineer jobs in Delhi

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