THE JOB ENTAILS:
Pursuing new sales prospects, converting deals and maintaining customer satisfaction.
1. End-to-end sales lead nurturing process involving -
-Reaching out to prospective home-buyers who show an interest in our offerings.
-Convey complete and accurate project information to help customers make the best decision.
-Set up meetings and site visits with potential home-buyers.
-Negotiate/close deals and handle complaints or objections
-Accurately record customer demographics and sales related information digitally.
-Perform a needs assessment for each customer to recommend appropriate solutions (pre and post sale.)
2. Post-Sale Services-
-Efficiently coordinating with different departments to help complete the post sale formalities.
3. Relationship Management-
-Develop a rapport with customers, demonstrating a friendly and helpful manner while addressing any queries.
-Offer timely and adequate redressal of customer grievances, if any.
-Understand and demonstrate the brand ideals/values in all dealings with our existing or prospective customers.
4. Other Responsibilties-
-Offer informative assistance to channel partners/brokers.
-Organize and assist in promotional events.
Must be an excellent communicator with great people skills.
Must have problem solving acumen.
Proactive individual with enthusiasm and zeal to perform well independently.
Performance driven and goal-oriented.
Self-motivated with a results-driven approach
Education/Experience in Sales/Customer Support.
Fast learner and passion for sales.
Proficiency in English
Excellent knowledge of MS Office
|2 - 6 Years
|2 Lac To 4 Lac 50 Thousand P.A.
|Real Estate / Construction
|Other Bachelor Degree
|CRM Customer Relationship Manager Customer Relationship Officer Customer Relations Executive Client Relationship
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